Privacy Policy

At Mountain Comfort Heating & Cooling, Inc., your privacy is a priority. This privacy policy explains how we collect, use, and protect your personal information when you interact with our online platform and services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact details such as name, mailing address, phone number, and email address.
• Details regarding your HVAC service requests, preferences, and financing applications.
• Payment and billing information when applicable.

We may also collect technical data automatically through your use of our website, such as IP address, browser type, and pages visited, to help improve our services.

Use of Your Information

We use the information collected to:

• Provide and manage HVAC services including installation, maintenance, repair, and financing options.
• Respond to inquiries and customer service requests.
• Improve and personalize your experience on our site and service offerings.
• Comply with legal and regulatory requirements.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or contractors, under strict confidentiality agreements.

We may disclose personal information if required by law or to protect our rights.

Your Rights Under GDPR and Other Laws

If you are located in the European Economic Area or other regions with privacy laws, you have the following rights regarding your personal data:

• Right to access and obtain a copy of your personal information.
• Right to request correction or deletion of inaccurate or unnecessary data.
• Right to object to or restrict processing of your data.
• Right to data portability, where applicable.
• Right to withdraw consent at any time when processing is based on consent.

To exercise these rights, please contact us at our physical address provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in laws or our business. Updates will be posted on our site with an updated effective date.

Contact Information

If you have questions or wish to exercise your privacy rights, please contact us at: